How AI will Impact Staffing Firms In 2023

What once seemed a long way off has become a reality. The staffing industry is currently undergoing a transformation that is unparalleled. To be at par with tremendous transformation, staffing businesses need to go digital, and AI is a key component of that transformation.

Artificial intelligence (AI) is the latest advancement in technology that will impact almost every business, including the staffing industry. Executives in the staffing industry even believe AI will help with staffing, and some have already integrated with AI technologies to help simplify operations. 

But, a big concern about AI is that it could eliminate many jobs and displace workers. The USA has mastered the art of adapting quickly, having experienced significant technological upheaval in the past. While AI in human resources has yet to make great leaps, we can assure you that it will undoubtedly usher in the greatest technological revolution of time.

Here are some of the ways AI will impact staffing firms in 2023.

Automate the Onboarding Process 

Are you prepared to automate and streamline the onboarding process? 

Well, even if you’re not, it’s time for you to understand its capabilities within the onboarding processes and incorporate it before kickstarting your year 2023.

AI helps staffing firms save time by scanning resumes, finding potential prospects, and possibly even automating messages to qualified people. So, an excellent unintended consequence of AI is that it eliminates bias in staffing and helps you select potential candidates.

When AI handles the initial staffing round, recruiters have more time to focus on interviewing and training new candidates. This saves your team the agony of the first round and enables cost savings.

Increase Candidate Engagement

You need to understand candidates better for effective engagement. AI utilizes its algorithms to offer an advanced staffing solution and process that understands candidates’ behavior and enhances engagement levels.

A seamless and timely flow of communication primarily drives engagement. So, even if your staffing firm now automatically sends texts to contractors or workers, that doesn't guarantee that recipients will receive the messages or will be sent correctly or timely. 

But perhaps the most amazing thing about AI is its ability to be tailored on an individual basis. Each contractor communicates with the AI without compromising on a human-to-human feel, making engagement better.

The Digital Age of Timesheet Management

Timesheet management is a critical aspect of a staffing process that considers multiple factors. For instance, a detailed evaluation of actual working hours, clock-in and clock-out time, absences, etc., is required to ensure transparent timesheet management that can be utilized for the client’s approval and invoicing after that.

Manual management of these aspects creates a fair possibility of human error. What if an automated system utilized advanced machine learning technologies to quickly evaluate these factors and offer data that is free of human error and dependency? Well, that's something that we should be looking forward to in 2023.

Analyze Big Data from Staffing Companies 

Analyzing big data is one of the most critical tasks AI can perform. Staffing companies can answer many questions with intelligent, extensive data analysis and can predict future behaviors based on an applicant's past work experiences, such as: 

• Evaluating talent based on past performance for future employment 
• Mortality rates 
• Likelihood of getting a job

Hence, staffing firms could use this data analysis to predict future behavior based on a contractor's past interactions with the staffing firm. Without wasting time, effort, and money, it would be easier to identify which contractors are the best and, therefore, should stay on board.  

Automation of Robotic Processes 

Another way AI can save your staffing company time and money is through RPA. RPA can perform tedious, repetitive tasks that your employees don't love faster and more accurately. Through RPA, employees can focus on tasks that require human skills like empathy, decision-making, logic, and customer service. 

In the future, RPA will take over every routine task a human performs. 

Future-focused AI is the way to go. Given these benefits, consider how the adoption of AI could impact your staffing firm.

Conclusion 

Thanks to AI's seemingly limitless potential, the staffing industry has the potential to grow significantly over the next few years. 

AI has the potential to transform the staffing process while improving employee retention and job satisfaction. However, many fear that AI will not be able to understand job applicants the way human interviewers can, and many worry that they will be replaced by computer programs and lose their jobs. 

Contact NextCrew to schedule a demo & learn how our AI-powered software can help your staffing firm.